Bookkeeping & Payroll FAQ

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Q: What is "outsourced", online bookkeeping and payroll?

Our team uses the power of the internet to provide our clients with online bookkeeping and payroll services. Your company will experience the convenience of 24/7 access to information on a secure network server, anytime there is an internet connection. With our hosted solutions, we can do all or part of your accounting needs customized for you and your budget.

Q: What is the benefit of having all my data accessible online?

We understand that as a growing business you wear a lot of different hats. The more hats we can wear for you, the easier it will be for you to work on your business. Unfortunately, budgets may only allow you to delegate so many hats. By creating a system that allows us both to access key information 24/7, we now can grow with you as your company grows and you can access your important information when you need it. Maybe you want to do the data entry within your accounting software, but you want us to reconcile your bank and create financial statements. We can customize our service to fit your needs and budget.

Q: What if I can't afford for you to manage all my financial and administrative work?

That is ok! We have designed a system and pricing structure that allows us to grow with you as a company. We can customize a solution that fits within your budget. With the use of technology and the internet, we can handle some of your financial needs or all of your business needs.

Q: Can I use your service when my bookkeeper is out of town or sick?

Yes! With our system we can host your accounting software and therefore be available to handle bookkeeping tasks while your bookkeeper is away and/or oversee your bookkeeper's duties.

Q: Won't I lose control, if my books are done by an outside service?

The short answer: No. You will, actually, now have more control since you will have improved financials at your fingertips and have more time and money to plan instead of simply reacting to business events.

Q: Why outsource my back-office bookkeeping and controllership positions?

By outsourcing your accounting department, your company will no longer have to endure the hiring process and lose valuable time and money training bookkeepers or controllers. Or, if you have been doing the bookkeeping yourself, you can finally free up your time to focus on things more important to you and business. You'll be able to make informed decisions based on more than just your cash balance at the bank.

An outsourced accounting department gives your company accurate financial data when you need it. Energy and resources can now be invested in the right places. You maintain full, round-the-clock control and access to your information, and we manage and process financial data customized to your needs.

Q: Do you hold my data hostage?

No. As long as you are current with us, and you decide to leave, we will provide a copy of our QuickBooks file, and all stored data.

Q: How will I obtain access to my accounting material?

Through our secure internal servers, we host your bookkeeping software and data files. At any time from any Internet accessible computer, you can securely access your accounting records with the same security and technology that your bank and the IRS use to access and process information. It is secure and dependable with redundant back-ups running in real time.

Q: Who owns my data?

With our service, you own your data files and you're able to download them back to your local computer, if you decide to discontinue the service.

Q: Who controls the money and makes the decisions?

You have 100% control of all monies and decisions and how they are used and invested. You decide what individuals and which vendors get paid. We provide the data, but you approve all invoices for payment.

Q: Can other people access my data?

No one can have access to your data without your company's express permission. Each company's data is password-protected.

Q: What about security?

Right now if you are like most of us, your accounting records are in an unlocked file cabinet or worse, sitting on someone's desk. We use the same level of encryption that major banks use. You can be assured that you, and only you, are privy to your most important data. Only with your express permission does anyone in our office have access to it.

Q: How do I decide what software to use?

Your software needs are dependent upon the accounting needs of your business. There are lots of considerations to look at when making this decision. We can help you in making this choice. Two of the most important questions to ask are: "Will the software fit with my industry?" and "Will it handle the type of accounting reports my business needs?".

Q: Do I have to leave my current accountant?

Of course not. We want to help your business in any way we can. Your current accountant will be grateful for accurate data. We do offer business and individual tax preparation so we can take care of all your financial and administrative needs.

Q: Does my accountant have access to my books?

Only with your express permission! By allowing your accountant to access your data, your accountant can review or change your data files while you are also using the accounting software. You no longer will have to make backups or stop using the system while your accountant is working on your data.

Q: What will it cost?

Actually less than what you're spending now. First, we are most likely going to charge less than your current payroll for that staff person. Moreover, you will be able to save hiring and training costs. You will also no longer have to pay for rent, phone lines, or benefits. Best of all, you will NOT have to manage the bookkeeper.

Q: How will outsourcing do better work and cost less?

We are experts. All we do is take care of the administrative and financial needs of businesses. We assign duties to our staff skilled to accomplish the task. We have put into place appropriate controls to ensure accurate and timely processing of all accounting data. Finally, we have developed systems and procedures for our staff that allows us to be far less vulnerable to employee turnover than with an in-house bookkeeping.

Q: Do you provide audit and tax services?

Our services are comprehensive and can include all required federal and state tax filings through our sister company, The Tax Company. We do not perform audits, reviews, or compilations or provide an "accountant's opinion" on your financial statements. We consider ourselves an extension of your company and work on your behalf and provide assistance to you and your outside auditors, should an audit be required.

Q: How do I find out more?

Contact us! We are committed to being approachable, understandable, knowledgeable and available. We can answer any of your questions and tailor a solution to fit your needs.